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You are called by an old friend you have not seen for a while. He suggests lunch so both of you can catch up with what’s happening. The phone conversation is amicable. 

He is late 20 minutes, looks hostile as he aggressively approaches your table, sits down and angrily says, “I have a goddamn bone to pick with you!” (And you have no idea of what he is talking about.)
 What is your spontaneous reaction – inwardly, outwardly? What do you imagine happening next? What subsequent course does the situation take?

Did any theory direct you as you dealt with it?

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